Moved to "D" drive from "C" but ¨Dropbox folder location¨ still shows C:\Users\Dropbox as location

[osiris jorge p.]

Hello,
I have moved Dropbox from the C drive to the D drive (because my C drive is too small). However, the Dropbox files still appear in the C drive, which I know can be solved by following the suggestions made in the following thread.
¨Moved to "D" drive from "C" but files are still on C drive.¨
I still did not follow the steps suggested in that thread, but I will.
The problem I am concerned about is that when I hoover over the Dropbox App and go to ¨Preferences¨ and then to ¨Sync¨ I see that ¨Dropbox folder location¨ still shows C:\Users\Osiri\Dropbox as the location. This is surprising since I moved it to the D dive more than a month ago. I was expecting to see ¨Dropbox folder location¨ to be D:\Users\Osiri\Dropbox. 

Why is ¨Dropbox folder location¨ still showing C:\Users\Osiri\Dropbox as the location?

Thank you for considering my case,

Osiris

[Walter]

Hey @osiris jorge p., sorry to hear you're having issues with this.

Could you please confirm that you've followed these steps to move your Dropbox folder?

Thanks!

[osiris jorge p.]

Hi Walter,
Thank you for your prompt and kind response. I moved Dropbox more than one month ago and so I do not remember the exact steps I made. Out of the seven steps mentioned in the link you mentioned I am sure I did steps 2 to 6, but now I do not remember about the steps 1 and 7. However, I was following the steps suggested by a Dropbox help page that I think it is exactly the same as the one you just mentioned. Given that I am usually extremely careful in following such steps, my strong guess is that I did follow these seven steps.
Thanks again,
Osiris

[Walter]

Can you have a look locally at your computer and let us know if you see two different Dropbox folders or just one, Osiris?

A screenshot of how it looks like on your end along with the app's exact status as shown in your system tray would also help!

[osiris jorge p.]

Hi Walter,
Thank you for your response. Yes, I see two different Dropbox folders, on my C and my D drives. Recall that I moved it to the D drive. I can also add that the most updated version of Dropbox is on the C drive, which is in line with what I mentioned on my first post that ¨Dropbox folder location¨ shows C:\Users\Osiri\Dropbox as the location.
The first two Screenshots shows how “it looks at my end” as you are asking for. The first one shows an Explorer’s view of my C drive and the second an Explorer’s view of my D drive. The third and forth Screenshots shows app's exact status and the app's "Dropbox Preferences".
Thanks again for your help,
Osiris

[Walter · Accepted solution]

Thanks for the screenshots @osiris jorge p. 

It seems that the Dropbox folder wasn't properly moved in the first place. Can you try the move button in the app's preferences and point to your D drive?

If you end up with multiple Dropbox folders, you'll need to confirm which one is the syncing one and then delete the others. 

Keep me posted on your progress!

[osiris jorge p.]

Thank you so much, Walter. Yes, after moving Dropbox to the D drive for a second time I was succesful. Best regards, Osiris

[Walter]

I'm glad to hear you're back up and running and thanks for keeping me in the loop too, Osiris.

See you around the Community and have a lovely week ahead!