Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Hi. I'm running Dropbox v121.4.4267 on Mac OS High Sierra. I don't if something happened with an automatic update. Now, I'm getting something I haven't seen before. I, suddenly, have a red badge on the icon in my menubar and I don't know why it's there. I can't figure out how to make it go away. I don't have any notifications so I don't know what it's trying to tell me. How do I get rid of it?
I'm having the same issue. There are no notifications anywhere. I've even turned off the badge preference in Dropbox Preferences, though it's unclear they are related. Still nothing. It's annoying seeing a new item notification and have it signify nothing. I may have to remove Dropbox from my computer if there is no resolution.
I'm having this issue too. The alert is that Dropbox for MacOS is available.
However even after I click through "Get Started" and go through the upgrade steps, it comes right back. I am running v165.4.4300
Hey @JimFuoco, thanks for letting us know about this.
Have you tried to restart both your computer and the Dropbox application, to see if that helps?
Hi @JimFuoco, can I send you an email in order for us to have a closer look into this?
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!