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'Syncing' stuck on Mac OSX 10.13.6

'Syncing' stuck on Mac OSX 10.13.6

dreaminguser8
New member | Level 2
Go to solution

Hi 

 

I appear to be stuck on 'Syncing'. Anything I can try? 

 

I am on OSX 10.13.6 using Dropbox 157.4.4808

 

Screen Shot 2022-09-26 at 09.57.28.png

 

Thanks

1 Accepted Solution

Accepted Solutions

dreaminguser8
New member | Level 2
Go to solution

It randomly synced, after waiting about an hour

 

Thanks or replying though, I shall bookmark this for future issues

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3 Replies 3

Walter
Dropbox Staff
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Hello there @dreaminguser8, sorry to hear about this.

 

I'm sorry if this is obvious, but have you restarted your computer since you first noticed this?

 

If you did and this persists, you could try fixing your hardlinks and permissions as outlined here.

 

Let me know of any updates!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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dreaminguser8
New member | Level 2
Go to solution

It randomly synced, after waiting about an hour

 

Thanks or replying though, I shall bookmark this for future issues

Walter
Dropbox Staff
Go to solution

Hiccups like this can happen sometimes, especially when you have a large database that the desktop app needs to (re)structure on your device. 

 

In any case, I'm glad to hear it's sorted now and thanks for keeping me in the loop too @dreaminguser8


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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