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blocked on Firefox 98

blocked on Firefox 98

chirvasitua
Helpful | Level 6

I am on Linux 64-bit, running Ubuntu 20.04 with Firefox 98. The issue I'm seeing is that all attempts to log in to Dropbox.com result in this message:

 

Your browser appears to be blocking dropboxcaptcha.com, which is required for authentication. To resolve this issue, please update any anti-virus or ad-blocking software settings to allow connections to dropboxcaptcha.com.
 
I promise this is not an addon/cookie issue: I have made a clean install of the browser, deleted all of its data in the process, etc., to no effect. There is no "anti-virus or ad-blocking software" running on this machine when I make these attempts. 
 
I can log in fine on Chromium. 
1 Accepted Solution

Accepted Solutions

Re: blocked on Firefox 98

chirvasitua
Helpful | Level 6

Actually, an additional round of cookie deletion seems to have fixed the issue. So I believe I am all set.

View solution in original post

3 Replies 3

Re: blocked on Firefox 98

Walter
Dropboxer
Hey there @chirvasitua, sorry to hear you're having issues with this.

Can you please try a private browsing window without any extensions or plugins running and let us know if you notice any difference? 

Thanks!

 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: blocked on Firefox 98

chirvasitua
Helpful | Level 6

Actually, an additional round of cookie deletion seems to have fixed the issue. So I believe I am all set.

Re: blocked on Firefox 98

Walter
Dropboxer
Glad to hear that @chirvasitua

See you around the Community and have a lovely week ahead!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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    Walter Dropboxer
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    chirvasitua Helpful | Level 6
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