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how to link computer to existing dropbox account

how to link computer to existing dropbox account

bert
New member | Level 2
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For security reasons I've temporarily unlinked my computer from dropbox. Now I want to relink it but my computer is not shown in the list of devices in the security section of my dropbox account. So my files are not synced. Do I have to delete dropbox and install it all over again? Or is there a way to link my computer?
1 Accepted Solution

Accepted Solutions

bert
New member | Level 2
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Hey @karinaa

 

thanks for your answer. In the meantime i solved the problem. I just downloaded Dropbox and installed it again. Now my computer is relinked to my account. I presume Dropbox was removed or shut down after I dislinked my computer.

 

Regards,

 

Bert

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3 Replies 3

Karina
Dropbox Staff
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Hey @bert :upside_down: !
 
To relink your computer with your Dropbox account, all you need to do is sign back in to the desktop app with the same account / login credentials of your existing account. 
 
Any additional information associated to relinking your device, and what happens with syncing :arrows_counterclockwise: when you sign back into your account, can be found here 
 
Hope this helps you out and let me know if you've got any further questions, I'll be happy to help. 

Thanks, 
Karina



Karina
Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
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bert
New member | Level 2
Go to solution

Hey @karinaa

 

thanks for your answer. In the meantime i solved the problem. I just downloaded Dropbox and installed it again. Now my computer is relinked to my account. I presume Dropbox was removed or shut down after I dislinked my computer.

 

Regards,

 

Bert

Karina
Dropbox Staff
Go to solution

Awesome @bert ! Thanks for keeping me updated & happy to hear you were able to get this resolved. 

 

sun with face 

If it's not too much trouble, would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access it here: http://bit.ly/2lNKIxT


Thank you!

[This thread is now closed. If you have a similar or new question, you can ask here: https://www.dropboxforum.com/t5/forums/postpage/category-id/101001000]




Karina
Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

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