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Camera uploads folder is set in French, and not in English like my account's main language.

Camera uploads folder is set in French, and not in English like my account's main language.

raphaelweis
New member | Level 2

I am french, but I keep all my applications and folder names in English for consistency.  I want to backup my phone's gallery onto my dropbox account, so I enabled the feature. Despite the language for the dropbox app being set to english, it created a folder named "Chargements appareils photo". I tried deleting said folder and resetting the language to english, but it still created the folder with the french name. Is there something I'm missing ? Maybe I could try creating the folder manually, but I don't know what it's called in the english version.

 

All this could of course be avoided if I could just rename the folder, but it seems like this is not possible, which is a shame.
Folder names containing spaces are impractical and I would simply like a little more control over my files.

11 Replies 11

Megan
Dropbox Staff

Hi @raphaelweis, let's jump right into this!

 

It seems you're referring to "camera uploads", right? Unfortunately as you guessed, you can't create this folder manually, since the process happens automatically. 

 

Can you clarify the OS on your phone, and the language you have chosen there? 

 

Keep me posted, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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whoiswentz
Explorer | Level 3

I'm having the same problem.

 

My OS is iOS and the Language is in English.

 

But when I activate the photo backup the folder it's being created in Portuguese and I want to be created in English

Nancy
Dropbox Staff

@whoiswentz, have you set the language of your web Dropbox account to Portuguese perhaps?


Nancy
Community Moderator @ Dropbox
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whoiswentz
Explorer | Level 3

No, my dropbox web is setup with English (US)

Walter
Dropbox Staff

Hey @whoiswentz, sorry to jump in here, but could you clarify where exactly are you located at the moment and if you remember where you created your Dropbox account in the first place? 


Walter
Community Moderator @ Dropbox
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whoiswentz
Explorer | Level 3
In Brazil, but in the past when a I used android phones my Camera Roll folder it was in English

Walter
Dropbox Staff

Thanks for clarifying this for us @whoiswentz 

 

May we reach out via email to have a further look internally at this point? 


Walter
Community Moderator @ Dropbox
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whoiswentz
Explorer | Level 3

Sure no problem

Walter
Dropbox Staff

Thanks for the cooperation @whoiswentz - you've got :envelope: 


Walter
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