Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
hello, Mac OS Ventura 13.0.1 (22A400) - when I right click on a folder and select "Copy Dropbox link" nothing is copied to the clipboard. I have restarted Finder, restarted the machine, reinstalled the app, no dice. thanks.
@Jay Hi Jay. I've resolved the issue with Dropbox Support - thank you. They tell me I'd been banned for some reason. All sorted now, thanks.
Hi @mattiaa, thanks for bringing this to our attention.
Could you check the site for that specific folder to confirm if a shared link has been created there?
Does this occur when copying shared links for other folders or files on your account?
Any other info or screenshots would be helpful!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
We are having the same problem. Any link I create and copy is not copied to clipboard. When I go to paste it anywhere there is nothing there. Looking forward to hearing the solution to this.
it's working again for me today, but I dont know what happened to make it work, I took no action on my end since it was last not working....
I'm glad to hear it's working now and thanks for keeping us in the loop @mattiaa
Can you let us know if it's working for you now as well @Mandy_Yuille?
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
It's not. It allows me to 'copy the dropbox link', but when I got to paste nothing is there.
Can you confirm your device's OS and the app's exact status and version as shown in your menu bar then @Mandy_Yuille?
Have you rebooted your computer since you first noticed this?
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
We seem to have survived the relocation of Dropbox files to the System library. However, since that change forced by the MacOS (we're running Ventura now, but this problem persisted under Monterey) the right-click menu option Copy Dropbox Link doesn't work: nothing is copied to the clipboard.
Files seem to be syncing as expected and the other menu options, including View on Dropbox.com all work.
I didn't realize how often I used this menu option until the last couple months. When it works, it's much more convenient than navigating to the folder online and copying the link from there.
Any fixes? I'm hoping I'm not the first to discover this bug.
Hey @Gr8sons, thanks for letting us know about this.
Can you check which version of the Dropbox application you're using and what's the sync status?
You can hover over the Dropbox icon in your menu bar, to see this info.
Let me know and we'll go from there.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Dropbox v167.4.4719
Sync status is Up to Date. However it warns me that it can't sync the Public folder, which has nothing in it.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!