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Can't upload to other user folder

Can't upload to other user folder

Augur
New member | Level 2

Hi All -

 

Forgive me if this is a common problem / easily solvable.

 

I have a situation with two users, X and Y. User X is a Dropbox subscriber with 2TB of space. User Y has access to user X's Dropbox files.

 

User Y is attempting to upload files to User X's folder, but cannot because Dropbox says User Y's folder is out of space. User Y is told they have used 49/2 GB of possible space.

 

Is this expected behavior, or should User Y be able to upload to User X's directory without subscribing to Dropbox?

 

Thank you for your help and have a nice day.

1 Accepted Solution

Accepted Solutions

Re: Can't upload to other user folder

Mark
Super User II

Hi @Augur 

That is expected behaviour - shared folders use the quota up of everybody within the share. 

 

If the person needs edit access they'll need to upgrade OR if they just need to send files to a person get the owner to send a requests link instead: www.dropbox.com/requests 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

1 Reply 1

Re: Can't upload to other user folder

Mark
Super User II

Hi @Augur 

That is expected behaviour - shared folders use the quota up of everybody within the share. 

 

If the person needs edit access they'll need to upgrade OR if they just need to send files to a person get the owner to send a requests link instead: www.dropbox.com/requests 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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    Mark Super User II
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