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Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

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Re: Create new folder

Create new folder

shilpa1
New member | Level 2
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Hi I don't see Add a folder anymore. 

Also I can't add the photo of the screen grab.

There's no way to connect the source in the Add Photo link.  

1 Accepted Solution

Accepted Solutions

Mark
Super User II
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Make sure you are at www.dropbox.com/home

 

And in the corner of the screen you get the following as an option:upload.png

 

 

 

If you dont see it can you post a screenshot of what you do see?


 


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View solution in original post

12 Replies 12

Zed
Dropbox Staff
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Hey @shilpa1,

 

Unfortunately I can't to view your attachment.

 

Could you please provide more context on what you are trying to do and on which device? Thanks!




Zed
Community Moderator @ Dropbox
https://dropbox.com/support


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markdonaldson
New member | Level 2
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i can't create NEW FOLDER & SHARE FILES
WHY ???????

Mark
Super User II
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We need WAY more info here....

Where are you trying to do this?
How?
What you using?
What errors etc.?

 


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Heart Did this post help you? If so please mark it for some Kudos below. 


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vispania
New member | Level 2
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I may have the same problem. I can't see the little tool bar with the button to make a new folder. I'm on a MacBook Pro, tried Safari 10.1.2 and Firefox 54.0.1. Here is a link to a shot of my Safari screen.

 

https://www.dropbox.com/s/2ropxl5x4ae6l8z/Screen%20Shot%202017-08-02%20at%203.57.57%20PM.png?dl=0

Mark
Super User II
Go to solution
That page is (I think as you've not shown the URL) just a timeline of events on your account.

Click on 'Files' at the side and then you'll be able to do it.

 


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Heart Did this post help you? If so please mark it for some Kudos below. 


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ralphie17
New member | Level 2
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how is a folder created from a bunch of files?  I am using Windows 7 on a Lenovo ThinkPad, stored files in my DropBox but for the life of me I cannot make a folder to include the 11 documents I need to email.

vispania
New member | Level 2
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Raphael,

 

If you are having the same problem I had, you need to click on "Files" in the left hand margin. The "Home" view does not have the "New Folder" option on the right, but if you click "Files" you will see it. Create a new empty folder and then drag your 11 items into it.

vispania
New member | Level 2
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You are on the "Home" screen. Click "Files" on the left, and you will see the "New Folder" option on the right.

mrgaffney
New member | Level 2
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I am not seeing the "new folder" option on the right

 

Need more support?