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DB file import into Premiere Pro

DB file import into Premiere Pro

bingobango
New member | Level 2
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I am trying to streamline my file system and organization by using dropbox as a main source for working files and exports so they are collaborative with teammates. I do a lot of graphic design and video editing.  I am experiencing issues when importing footage files that are on our drop box (synced on my computer and even made them available offline) into premiere pro. It allowed me to import a few footage files, but when I try to import the rest I am hit with a "Import Error" message within premiere. Can someone please walk me through this issue?

 

Not sure why it worked for a second and now it doesn't.

1 Accepted Solution

Accepted Solutions

fishpaste
New member | Level 2

I also had this same problem. Clearing the Media Cache inside Premiere solved the issue. 

View solution in original post

3 Replies 3

Jay
Dropbox Staff
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Hi @bingobango, thanks for bringing this to our attention.

 

Does it work when you import files that are outside the Dropbox folder into Premiere Pro?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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fishpaste
New member | Level 2

I also had this same problem. Clearing the Media Cache inside Premiere solved the issue. 

Tappy
New member | Level 2
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This worked for me. Selected to delete all media cache files not just unused files. 

Amazing, thank you.

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    Tappy New member | Level 2
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