Dropbox Capture cannot uploading any screenshot or record

[SIRADA]

I have tried using Dropbox capture several times, but it still cannot upload any screenshots or records. 
Every time the Dropbox Capture shows me this and can do nothing more. 
How can I fix this problem? 
I use Windows 11. 

[kizza89]

@Nancy 

no thank you. too many bugs, and support response is too slow.