cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox Offline files not updating on mobile, when the device is back online.

Dropbox Offline files not updating on mobile, when the device is back online.

BradHenderson
Explorer | Level 4

I modify a file that is available offline on my Samsung tablet using my app.  The offline file not updating when the device is back online.  If I manually go into the Dropbox app and open the file then save it, it will update to the cloud.  Is there something I can do to ensure it updates to the cloud after my app changes the file?

Thank you

Brad

1 Accepted Solution

Accepted Solutions

Mark
Super User II

Hi @BradHenderson 

 

On mobile devices you need to manually reupload or open via Dropbox. There is no option/setting or way to do so otherwise - Dropbox simply doesn't know its been edited otherwise. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

1 Reply 1

Mark
Super User II

Hi @BradHenderson 

 

On mobile devices you need to manually reupload or open via Dropbox. There is no option/setting or way to do so otherwise - Dropbox simply doesn't know its been edited otherwise. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Mark Super User II
What do Dropbox user levels mean?