Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

david b.126's avatar
david b.126
New member | Level 2
1 year ago

Dropbox contents different on my laptop, desktop, and phone

On my HP desktop in File Explorer, I have many files under Dropbox. This list differs wildly from my FIle Explorer on my HP laptop, my phone, and Dropbox.com. CLicking on either of the Dropbox icon...
desktop
sync
JustinK_'s avatar
JustinK_
Icon for Dropbox Product Manager rankDropbox Product Manager
1 year ago

Hi David, can you check to see if you have selectively synced any folders or files on Dropbox Desktop? Oftentimes Dropbox will recommend users selectively syncing out (essentially making online only) large folders or files so that syncing is faster and you save space on your local drive.

 

You can see if this is the case by going to your sync preferences on desktop, and then clicking on "select folders". If you have items checked off those are online only, and won't show up in file explorer.

 

 




About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!