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Dropbox is not searchable in Mac OS Monterey 12.0.1

Dropbox is not searchable in Mac OS Monterey 12.0.1

robinwn
Helpful | Level 5

Dropbox files/folders are not searchable in spotlight on new MacBook Pro with M1 chip - Monterey OS 12.0.1. Have re-indexed spotlight. Have uninstalled and reinstalled Dropbox and rebooted. Have made sure Dropbox has full access in Security and Privacy. Help please?

37 Replies 37

Re: Dropbox is not searchable in Mac OS Monterey 12.0.1

Hannah
Dropboxer
Hey @robinwn, thanks for letting us know about this. 

Does this happen only with Dropbox files/folders?

And does it happen with all of them or just specific ones?

Keep me posted.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox is not searchable in Mac OS Monterey 12.0.1

robinwn
Helpful | Level 5

It happens with all files and folders.

Re: Dropbox is not searchable in Mac OS Monterey 12.0.1

Walter
Dropboxer
Hey @robinwn, sorry to jump in, but could you send us a screenshot of how it looks like on your end?

Also, is the app showing 'up to date' or is it still syncing in you menu bar?

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox is not searchable in Mac OS Monterey 12.0.1

robinwn
Helpful | Level 5

searching for chicken in chicken - no results/keeps "searching"searching for chicken in chicken - no results/keeps "searching"folders/files in dropboxfolders/files in dropboxdesktop confirms files up to datedesktop confirms files up to date

Re: Dropbox is not searchable in Mac OS Monterey 12.0.1

Jay
Dropboxer
Hi @robinwn, could you confirm the version of the Dropbox desktop application you're running? 

You can do this by hovering your mouse over the Dropbox icon in the system tray or menu bar.

Also, try quitting the Dropbox desktop application and try searching for the files again in Finder.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox is not searchable in Mac OS Monterey 12.0.1

robinwn
Helpful | Level 5

139.4.4896

Re: Dropbox is not searchable in Mac OS Monterey 12.0.1

Jay
Dropboxer
Does quitting the app make any difference when searching in Finder?

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox is not searchable in Mac OS Monterey 12.0.1

robinwn
Helpful | Level 5

No, quitting did not help. Reinstalling did not help. Rebooting did not help. 

Re: Dropbox is not searchable in Mac OS Monterey 12.0.1

Jay
Dropboxer
Is this occurring only in the Dropbox folder itself or anywhere in Finder?

Jay
Community Moderator @ Dropbox
dropbox.com/support


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