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I don't understand what is going on.
This started happening yesterday and today, any change I make from my PC dropbox does not get synced to my dropbox, sometimes files take like 10 minutes in order to sync.
I have tried many solutions:
I am literally planning to make a script to restart dropbox every 1 min as I don't see any solution on google.
please help me 😞
Thanks so much - I ended up reinstalling Dropbox on my computer and now it is syncing fine.
Hi I have been having a similar problem, if I edit a file on my PC, it saves to Dropbox and then to my Galaxy s9+ all ok, but if I edit on the phone nothing happens, file is saved in WDS but doesn't get transferred to Dropbox and on to PC folder. I have uninstalled and reinstalled several times, it works ok for a while then I have to reinstall again.
This just started happening a few days ago, I have used Dropbox for 3 or 4 years with no problem till now.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi Walter, as I said yesterday I uninstalled from both phone and PC downloaded the latest for both, and reinstalled, this did sort the problem, but now less than 24 hrs later, its doing it again. In answer to your question I don't think edits from the phone when the problem occurs, are getting to your servers. If I open a file on my phone then select the little square with an arrow file opens, I can select edit mode, make entry, select save, and done , then exit when its working ok I get a downloading preview message, and all is fine. When its not working I get no message, and the preview file on the phone is unchanged, as is the one in Dropbox web and on my PC.
However if I start from the PC all is ok.
Phone is a Samsung Galaxy S9+ I have had it for some time and all has been fine till now.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi Walter, well sad to say it still happens after a few uses, so I am continually uninstalling it from my phone and re installing add infinitum.
I have noticed something that may help. When I open the file select edit, make whatever changes i need, select enter, but when I go to the file save Icon, its greyed out, so updates are not being saved so so sync.
I like Dropbox I have used it for several years even though I only use a fraction 32 g of the 2tb space I pay for (a plan with a smaller say 500 gig) would be sufficient. this has happened recently so whatever has been changed please get it changed back. I don't really want to migrate to one drive, but can't accept this situation for long.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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