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Re: Dropbox shared folders and their display in the interface

Dropbox shared folders and their display in the interface

Sandman77
Explorer | Level 4

There is a folder structure in Dropbox. All folders have shared access to invited users by email addresses. On some of the folders, there are icons in the form of two people. How to remove this or why are these icons not on all folders to which access has been granted?

4 Replies 4

Hannah
Dropbox Staff

Hey @Sandman77, thanks for reaching out to us.

 

Any folder that's been shared with another Dropbox user via email invitation should have the "two people" icon on it.

 

If you don't see this icon on a folder that's shared, please make sure that the folder you're looking at is the one that's actually shared.

 

Meaning, it could be a subfolder or the parent folder of this folder that's actually shared. Is that the case here?

 

Let me know!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Sandman77
Explorer | Level 4

2023-07-21_12-55-21.png

 

like this

Root folder has shared access, nested folders inherit it. But there are a few with the same icon as in the screenshot.

Hannah
Dropbox Staff

Hey @Sandman77, thanks for the screenshot!

 

Is it possible that the particular subfolder is shared with different people than the parent?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Sandman77
Explorer | Level 4
Perhaps, but in the access lists of this folder the same accounts as in the root. Links for access are also not created in this folder. Email invitations only.
But I check ones agane.
Thank you for your attention.
Need more support?