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Dropbox stop syncing MYPASSPORT.LAN folders

Dropbox stop syncing MYPASSPORT.LAN folders

Cappa57
Explorer | Level 4
Go to solution

Hi,

further recent migration of Dropbox folder, I found that it stopped syncing folders outside the Dropbox folder.
I mean, I previously could sync a position named MYPASSPORT.LAN which includes Downloads and Desktop folders on my Mac.
Although these folders are still present on my Dropbox Web, they appear not to be synced with the corresponding folder on my Mac.
I received an alert when moving a file from a folder within Dropbox to the Download folder claiming the file would not be on my Dropbox anymore, so I checked and realized discrepancies between Mac and Dropbox Web.
How to recover syncing on both Desktop and Download folders??

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
Go to solution

Hi @Cappa57, thanks for bringing this to our attention.

 

Since it sounds like the Dropbox folder has moved due to being on the new version for Mac OS, this is why you're experiencing this new behavior.

 

As your symlinks no longer seem to work any longer, you could try using the computer backup feature to have your folders moved into the Dropbox folder to sync to your account online.

 

If you have any further queries, feel free to message back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

2 Replies 2

Jay
Dropbox Staff
Go to solution

Hi @Cappa57, thanks for bringing this to our attention.

 

Since it sounds like the Dropbox folder has moved due to being on the new version for Mac OS, this is why you're experiencing this new behavior.

 

As your symlinks no longer seem to work any longer, you could try using the computer backup feature to have your folders moved into the Dropbox folder to sync to your account online.

 

If you have any further queries, feel free to message back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Cappa57
Explorer | Level 4
Go to solution

Thank you Jay. Solved!

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