Dropbox via a browser - keep getting logged out

[nydepot]

I go to my Dropbox via Chrome multiple times a day. Each time it says my session has expired and I need to log in. I do that and get the email that there was a new login. I answer Yes on that. Still, the next time I go back to Dropbox (1/2 hour later), it's expired.

Any reason. I used to be able to stay logged in for days at a time.

[nydepot]

I'm not part of a busines team. I use Dropbox installd on my Mac at home. At work, they don't allow DropBox to be isntalled so I have to use a browser. It's very random getting logged off but it's a dozen times a day.

[Lusil]

Thanks for the prompt reply, @nydepot!

Just to ensure, when you're experiencing this behavior, are you by any chance connected via a work network? If you are, please check with your company’s IT department, due to a potential update on your firewall settings which could be affecting your connection. 

If you’re still having problems, due to account-specific info that’d be required, you can always contact our Support team for further investigation. 

Thanks! 

[bfree]

I am having this issue now for the past week. Customer support hasn't been able to figure it out. I've done all the things. Peak frustration. I don't want to switch to Firefox because of this...

[nydepot]

Yes, I'm the OP and it still happens. I've given up and just deal with the constant logins. Funny, it won't prompt me the first time I use it in the morning but then does all day.