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florismk's avatar
florismk
Collaborator | Level 8
1 year ago

Error: Can't Upload - Please give access

Just created some new folders and files on my oft-used NAS, which is synced with Dropbox through Boxifier, and has been for months. None of the new folders and files created today are syncing; in add...
desktop
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florismk's avatar
florismk
Collaborator | Level 8
1 year ago

Well hello, Megan! Apologies, I never got a notification that you'd replied.

 

Dropbox is installed on my Windows 11 desktop machine, a single installation. This installation, on this device (on which I'm typing this) is the only device and Dropbox instance syncing with this particular folder. (In fact, I'm the only Dropbox user on our network.)

 

My Dropbox version is (now) 198.4.7615.

 

In the meantime, the list of sync errors is growing. Is there any way to find out what the path is to those problematic files/folders, according to Dropbox? The Sync Issues window lists only their name, and most of them don't open the Explorer to their location when clicked. 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey florismk, what is the exact sync status of the Dropbox app, when hovering over the Dropbox icon?

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