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File not appear appear on mac after uploading from another windows desktop

File not appear appear on mac after uploading from another windows desktop

sk8erchen
New member | Level 2

Hi guys, I just upload some files (around 5mb) from my home windwos desktop 10 minutes ago, but I can't see them appear in my mac's dropbox folder, however I can see them when I open dropbox with chrome browser. Anyone know how to fix this? Thanks!

 

David

1 Reply 1

Walter
Dropbox Staff

Hey @sk8erchen, sorry to hear about your syncing issue.

 

Have you ensured that the desktop app on both of your computers is 'up to date' and not still syncing? 

 

Let me know when you get the chance, and we'll take it from there, David. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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