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I've googled this but can't find an answer. Every time I plug a new USB storage device into my Windows 10 computer the Dropbox Camera Uploads dialog pops up wanting me to import, and it's driving me mad! I've seen instructions on how to disable it on mobile devices, but the Windows Dropbox settings only allow you to choose between Photos or Photos and VIdeos, there's no disable! Changing the settings in Autoplay doesn't help because Dropbox egnores this setting for every new USB storage device.
How do I disable this infuriating pop-up once and for all??
Hi @SharynG; welcome to our Community!
You can find all the information you need in the following Help Center article so I'd suggest that you started from there:
https://help.dropbox.com/installs-integrations/photos/camera-uploads-overview
Let us know if you have any more questions!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Editing to add-
My problem is that Dropbox repeatedly hijacks and replaces my AutoPlay settings. I can change them back to Explorer, plug in a new USB device and suddenly there Dropbox is again wanting to download all my content.
This guy sums up my experience and feelings perfectly, as well as a (hopefully not temporary) solution...
https://atelierhsn.com/disabling-dropbox-autoplay-for-good-on-windows/
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Jane, thanks for your kind attention to my post.
I definitely always set the AutoPlay to have Explorer take action and open a window when a new USB device is inserted, but as soon as I insert one, Dropbox changes the settings back to Dropbox.
The post above with deleting the Dropbox registry entries seems to have resolved the issue for the time being. If your objection was to the article itself, then I'll post the instructions here myself so that others may benefit from it in the future.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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I have the identical problem. Is there any way to disable camera uploads on a Windows PC?????? I hope so. thank you
Hi @SharynG; welcome to our Community!
You can find all the information you need in the following Help Center article so I'd suggest that you started from there:
https://help.dropbox.com/installs-integrations/photos/camera-uploads-overview
Let us know if you have any more questions!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
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Broken link.
DropBox: Let's get this hijacking fixed!!!!!
DropBox on Win10 started popping up an intrusive message with every USB and CD inserted. None of you instructions worked. Some don't even follow the menues on your latest Win 10 desktop app. I'm uninstalling DropBox and using Google and Amazon. Let me know when you get this issue fixed and I'll consider reinstalling.
I am the OP and I don't think I accepted the "solution" above as the solution.
I use a lot of different storage devices so I was encoutnring this issue constantly. It became maddening and I finally moved on from Dropbox even though I was a paying customer. So to hear that it is STILL happening is crazy.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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