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How can I keep my files and folders online-only?

How can I keep my files and folders online-only?

peterj62
Explorer | Level 3

I want all Dropbox files and folders to stay online and not on my MacBook which is full.

In 'Manage hard drive space' I have ticked them as online only but they later reappear on my MacBook as offline, crashing apps and closing down the MacBook.

How do I ensure they stay online only?

19 Replies 19

Hannah
Dropbox Staff

Hi there, @peterj62, and thanks for reaching out to the Dropbox Community.

 

Have you tried right-clicking on the Dropbox folder itself and choosing to make it online-only?

 

That should make all your files online-only at once and as long as there's no other app that looks at your files, like an antivirus, another backup service, a third party app that monitors files, etc., they should stay as online-only.

 

Let me know how it goes!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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peterj62
Explorer | Level 3

Hi Hannah,

On my MacBook right-clicking the Dropbox folder in Finder doesn't give any options but on the pull-down menu there is the option to 'Manage hard drive space' and so I tick all folders (or all files) to 'move to online only'.  This then immediately shows no offline files but within seconds the folders (and files) all reappear as online.

peterj62
Explorer | Level 3

..sorry, I meant they all reappear as offline - on the hard drive again.

Jay
Dropbox Staff

Hi @peterj62, you should see context menus when right clicking files and folders in Finder, in order to get the online-only option.

 

Could you attach a screenshot showing what you're seeing when right clicking a folder in the Dropbox folder?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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peterj62
Explorer | Level 3

Hi Jay,

Here is a screenshot of what I get when I right-click a dropbox folder.  All I can see is 'manage hard drive space' as above.

Screenshot 2024-07-07 at 22.04.15.png

Hannah
Dropbox Staff

Hey @peterj62, would you mind sending us a screenshot of what you see right after you click the "manage hard drive space" option as well?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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peterj62
Explorer | Level 3

Hi Hannah, I get this:

Screenshot 2024-07-09 at 12.09.02.png

peterj62
Explorer | Level 3

...then I check the box:

Screenshot 2024-07-09 at 12.09.20.png

peterj62
Explorer | Level 3

..so all moves to online only for a brief moment:

Screenshot 2024-07-09 at 12.09.29.png

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    Hannah Dropbox Staff
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    peterj62 Explorer | Level 3
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    Megan Dropbox Staff
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