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Algorithm's avatar
Algorithm
Explorer | Level 4
1 year ago

I see an error on the desktop app that some files can't be synced due to being used by another app

Hello not sure if it's the latest update causing this, but I have troubles where dropbox wont sync some files saying they are used by another application which is not, and this on all my computers. W...
desktop
Error Messages
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

In that case, I'd suggest following this process from now on when creating this type of files Algorithm 

 

I wish I had a better answer than this. 

Algorithm's avatar
Algorithm
Explorer | Level 4
1 year ago

Now this the latest dropbox update it doesn't show anymore the error but it get stuck few mins trying uploading files

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Does rebooting your computer or quitting and relaunching the Dropbox desktop app help improves matters at all Algorithm?

  • Algorithm's avatar
    Algorithm
    Explorer | Level 4
    1 year ago

    Not helping unfortunatelly, did you change anything about files "in cache" or something like that on the two latest update ?

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