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IOS Camera Uploads not working. Cache cleared, app reinstalled, mobile data on.

IOS Camera Uploads not working. Cache cleared, app reinstalled, mobile data on.

SJD_London
Helpful | Level 5
Go to solution

Hello,

 

Dropbox for IOS is no longer uploading Camera Uploads. I had not changed any settings.

 

Steps taken:

 

- Cleared cache

- Signed out and back in

- Reinstalled app

- Ensured IOS version is current

- Ensured Mobile Data is allowed

- Tested manually uploading a photo ok

- Checked the account has plenty of free space

 

Any other suggestions please?

1 Accepted Solution

Accepted Solutions

SJD_London
Helpful | Level 5
Go to solution

Hello, finally it started working by itself. With the speed it cleared the queue I think the problem was the app recognising what had already been uplaoded and what still needed doing.

View solution in original post

4 Replies 4

Mark
Super User II
Go to solution

Is it giving any errors? Or is it just sitting?

 

What is the IOS and App version?


 


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SJD_London
Helpful | Level 5
Go to solution
Hi, thanks for replying. It just sits there showing how many photos are waiting to upload, which changes if I delete or create more photos.

All relevant settings such as using mobile data are on and I have tried toggling them.

SJD_London
Helpful | Level 5
Go to solution

Hello, finally it started working by itself. With the speed it cleared the queue I think the problem was the app recognising what had already been uplaoded and what still needed doing.

Ledgey McLegend
Explorer | Level 4

How long did it take to start working again? Are we talking days or weeks? Did you have to leave the app open for it to fix itself?

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    Ledgey McLegend Explorer | Level 4
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    SJD_London Helpful | Level 5
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    Mark Super User II
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