My folders are hidden

[TiaTia]

I recently got a new computer and installed dropbox. But suddenly some of my folders are hidden. I have never hide folders before.

Does any one know how to retrieve the hidden folders?

[Mark]

How do you mean 'hidden' ? What is happening?

[TiaTia]

Two of my shared folders cannot be seen in my account, but still available in others acoounts. 

My account is still the owner of those hidden folders.

[Mark]

If you dont see them online either try going to www.dropbox.com/share and see if you can rejoin

[Tia Tia · Accepted solution]

I found them back!! It happens because those shared folders have bigger size than my storage.

Thank you for your help ❤️

[TomJayUK]

Hey! I’m having the same problem and I’m freaking out! 

How did you find a solution if you dont mind me asking? and how did you know they were larger than your storage if they were hidden?

Mine are gone and panicking big time!

[Megan]

Hey @TomJayUK, let's see what we can find together on this! 

If I understand your concern, it sounds like some folders aren't visible within your Dropbox folder, am I right?

If not, don't hesitate to let me know! Have you checked your selective sync settings, to make sure you didn't accidentally remove them locally?

What about the app's current syncing status?

Keep me posted, and we'll take it from there!

[CliffanyAnn]

I'm having the same issue can you please explain this a little bit to me. I have very very very extremely important things that have to deal with abuse physically sexually and emotionally from my soon-to-be ex-husband and I really need to access these files.

[Nancy]

I’m really sorry to hear about this, @CliffanyAnn. 

To clarify, were you able to find the missing shared folders here and rejoin them?