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sam06's avatar
sam06
Explorer | Level 4
3 years ago
Solved

Need help on upload a 90 GB file

Hi Team,

                I need to upload a 90 GB file for a client. the client have dropbox plus so he have shared the folder to upload a file and myself have dropbox Basic account. while upload a file its getting stuck, i have tried many times to re upload getting same issue.


  • sam06 wrote:

    If i understand properly even client has been created shared folder, I too need to upgrade my plan to plus to share the document to client


    If it's a shared folder, yes. You're not uploading to your client. You're uploading into a folder in your own account which happens to sync with your client. Since you're uploading to your own account, you need space in your account.

     

4 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    If its a shared folder you also need a 90gb quota available. 

     

    Your clients space has NO impact upon YOUR space at all. 

  • sam06's avatar
    sam06
    Explorer | Level 4
    3 years ago

    If i understand properly even client has been created shared folder, I too need to upgrade my plan to plus to share the document to client

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago

    sam06 wrote:

    If i understand properly even client has been created shared folder, I too need to upgrade my plan to plus to share the document to client


    If it's a shared folder, yes. You're not uploading to your client. You're uploading into a folder in your own account which happens to sync with your client. Since you're uploading to your own account, you need space in your account.

     

  • sam06's avatar
    sam06
    Explorer | Level 4
    3 years ago

    Thank you very much, but the shared folder is created and shared by client to me.

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