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No longer able to use PDF shortcuts on Mac OS?

No longer able to use PDF shortcuts on Mac OS?

Jason Sheldon
Explorer | Level 3

Hi,

 

For years, I've been able to use the Mac OS 'PDF' shortcuts from the print dialogue to save a PDF of a web page and save it straight into a Dropbox folder, for it to be picked up by a third party app..  

Until recently..

Now when I print a PDF using the shortcut I previously created, nothing gets saved in the dropbox folder..  and I've even tried setting new shortcuts, to many different folders..  they will save to ANY folder on my system OTHER than anything in the Dropbox folder - or its subfolders.. 
Not sure if this is a new security issue with Big Sur, but I last did it just over a month ago and I've not changed any settings...

If I 'print' then choose "Save As PDF" and MANUALLY choose a dropbox folder, it WILL get converted to a PDF and save in the dropbox folder..  but after creating a new shortcut, it doesn't save...  Dropbox bug or OS Bug? 

5 Replies 5

Jason Sheldon
Explorer | Level 3

Can anyone please test this and confirm if it's affecting ALL users?  I'm running Mac OS 11.5.2 on two different machines - I've reinstalled Mac OS, still can't use shortcuts to save a PDF to local dropbox folders... I've also created a new user account, installed Dropbox app on that, and it still doesn't work....

Thanks.

 

J.

Mark
Super User II

Hi @Jason Sheldon 

 

I can save directly in to Dropbox without issue - I do it all the time. 

 

 


 


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Jason Sheldon
Explorer | Level 3

Hi Mark,

 

If I choose "Save As PDF" from the PDF drop down in the print dialogue, then yes - it will save to the dropbox folder and the PDF file appears..  But what happens if you create a shortcut to a folder (Click 'Edit Menu' and add a PDF Destination)..
The shortcuts don't work any more into a Dropbox folder..  ANY other folder, yes..  but not Dropbox..  I used this all the time but it's recently stopped working..  I think it's a bug with the latest Mac OS...

cbucks
New member | Level 2

I'm having the same problem were you able to find a fix to this

Hannah
Dropbox Staff

Hey @cbucks, thanks for the nudge here.

 

Did this behavior appear recently?

 

Did you make any changes to the computer, when this started happening, like updating your OS, for example?

 

Any additional info you can give us or screenshots showing this, would be really helpful.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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    Hannah Dropbox Staff
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    cbucks New member | Level 2
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    Jason Sheldon Explorer | Level 3
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