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Prevent top-level folder creation banned for members.

Prevent top-level folder creation banned for members.

rhstowe
Explorer | Level 3

Is there a way to set permissions so only Administrators can create folders at the Root Folder Level?  Two days into the business account, team members are already adding folders that shouldn't be there.

10 Replies 10

Megan
Dropbox Staff

Hi @rhstowe, let's jump right into this! 

 

There is indeed a similar setting that you can utilize. If you access your Admin Console, then settings, you should be able to locate it under Top-level content management.

 

You can see it right here, so that only admins can create top-level folders.

 

I hope this helps!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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rhstowe
Explorer | Level 3

Thank you for replying, Megan.  Mine is set to Admin Only, but the member was able to create Shared Folders rather than Team Folders.  I need to be able to prevent all top-level creation.  

Megan
Dropbox Staff

Hi @rhstowe, did they create these folders inside their personal space? 

 

What you can do, is visit this page, and you should be able to prevent your members from sharing externally any content, unless it's with another member. 

 

As the page indicates: Limit who your members can invite to files and folders. Keep in mind this setting doesn’t affect existing access.

 

But if the content is in their personal space, they would still be able to create new folders, just not share them.


Megan
Community Moderator @ Dropbox
dropbox.com/support


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rhstowe
Explorer | Level 3

The files were created at the root level.  The Shared Folders are the ones created by a Team Member.  The Team Folder was created by an Administrator.Screenshot 2023-08-10 192224.png

rhstowe
Explorer | Level 3

The folders were not created in their personal space.  They were created at the root (top) level.  The shared folders were created by the team member (not admin, and the team folder was created by the admin.
Screenshot 2023-08-10 192224.png

Hannah
Dropbox Staff

Thanks for all the additional info, @rhstowe, and apologies for the delay here.

 

Can we send you an email, so we can look further into this?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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rhstowe
Explorer | Level 3

Absolutely.

Jay
Dropbox Staff

Hi @rhstowe, I've sent you an email, please could you reply to it when you get a chance!


Jay
Community Moderator @ Dropbox
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rhstowe
Explorer | Level 3

Done

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    nada_dbx Dropbox Product Manager
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    rhstowe Explorer | Level 3
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    Jay Dropbox Staff
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    Hannah Dropbox Staff
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