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Shared links have a prompts on the site

Shared links have a prompts on the site

Afwade
Explorer | Level 4

I have uploaded a video to Dropbox and need to create a working share link.

The video is set to "anyone with the link can view."

The link isn't opening correctly. There is a pop-up over the video instructing viewers to log on or get an account.

6 Replies 6

Jay
Dropbox Staff

Hi @Afwade, thanks for bringing this to our attention.

 

This sounds like the normal prompt on the Dropbox site to create an account. 

 

This is an optional step and people can exit that prompt to view the link.

 

If you have any further queries, feel free to message back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Afwade
Explorer | Level 4
Thanks Jay.

Is this new? The last link I created for the same purpose was a couple of months ago. It plays without the login request in a window, not a web page.

Jay
Dropbox Staff

The prompts have been around for a while, however, it should be possible to exit the prompt in order to view the shared link.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Afwade
Explorer | Level 4

Thanks Jay,

 

I made a loom so you can see exactly what I'm doing and maybe that will help see where things are going wrong.

 

https://www.loom.com/share/6de9acada79449a4be007b7303a4e927?sid=474be4ab-4344-43bf-aa7a-221e63e70807

 

Anne Wade

Hannah
Dropbox Staff

Hey @Afwade, I'm afraid that for security reasons we can't access your link.

 

Is there a chance to send us a series of screenshots, showing the steps you're following?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Rich
Super User II

@Afwade wrote:
The last link I created for the same purpose was a couple of months ago.

The prompt on the site isn't new, but the format of the links have changed a bit and you likely can't modify them the same way that you're showing in your video (removing the rlkey and dl parameters, and changing the domain to dl.dropboxusercontent). See this thread for the discussion.

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    Rich Super User II
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    Hannah Dropbox Staff
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    Afwade Explorer | Level 4
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    Jay Dropbox Staff
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