Sharing activity suspended

[fingolfin78]

Hi, 

when I try to share a folder, I receve a similar message:

"Sharing of file impossible - We suspended your sharing activity due to a violation of Dropbox's Acceptable Use Policy, our Terms of Service, or your Services Agreement."

Anybody knows how to solve the issue?

Thank you.

[Rich]

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@fingolfin78 wrote:

"Sharing of file impossible - We suspended your sharing activity due to a violation of Dropbox's Acceptable Use Policy, our Terms of Service, or your Services Agreement."

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You would need to contact Support.

• https://help.dropbox.com/share/banned-links

[fingolfin78]

Thank you very much for your answer, @Rich.

I tried to search into the support page, but I only found chatbox and community.

Is there any other way to contact them?

[Walter]

Hey @fingolfin78, sorry to jump in here, but would it be OK if we reached out via email to have a further look internally? 

[fingolfin78]

@Walter: It would be really appreciated.

Thank you

[Jay]

Hi @fingolfin78, I've created a ticket for you, please could you reply to it when you get a chance!

[fingolfin78]

I've just replied to your mail.

Thank you.

[filippotutone]

Salve,

Anch’io non posso più condividere le cartelle, per violazione di privacy e altro, qualcuno può aiutarmi per favore?

[Megan]

Ciao @filippotutone, vediamo insieme cosa possiamo trovare a riguardo!

In base all'errore che hai ricevuto, sembra che la tua capacità di condivisione potrebbe essere stata temporaneamente sospesa. Puoi trovare ulteriori informazioni in questo articolo del Centro assistenza.

Di recente hai condiviso un collegamento che potrebbe essere stato scaricato più volte o un file di grandi dimensioni?

Questo mi aiuterà ad assisterti ulteriormente!

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Hi @filippotutone, let's see what we can find together on this!

Based on the error you received, it sounds like your sharing ability might have been temporarily suspended. You can find out more info at this Help Center article.

Have you recently shared a link which could have been downloaded many times, or to a large file?

This will help me to assist further!

[filippotutone]

No, niente di tutto ciò....