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The option to change selective sync settings is gone on my Mac

The option to change selective sync settings is gone on my Mac

VW2
Explorer | Level 3

HI 

the selective sync is gone. 

I use to be able to go to Preferences, Sync, then selective sync. but now it has 

Dropbox folder updates

you are not eligible for the new Dropbox for MacOS on file provider at this time.

Any help would be great thanks 

6 Replies 6

Hannah
Dropbox Staff

Hey @VW2, thanks for bringing this to our attention.

 

Can you send us a screenshot of the "sync" tab in your Dropbox preferences, so we can have a visual of the issue?

 

Have you tried restarting your computer at all, to see if it helps?

 

Let me know!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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VW2
Explorer | Level 3

IMG_3884.JPGIMG_3885.JPGIMG_3886.JPG

VW2
Explorer | Level 3

Hi Hannah 

Here is what is showing up on the screen .

Also the page on my lap top, you can see the file that have small clouds are still on my lap top. before they would disappear when I put them on the cloud only. Also how do I get file from the cloud back onto my laptop?

I turn the computer off yesterday and back on today and the problem is still there. 

Many thanks for your help.

 

 

Mark
Super User II

Ohhhh @VW2 the UI has changed!

 

This is how I see it:

Screenshot 2024-05-18 at 4.55.49 PM.png

What is your version of Dropbox?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


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VW2
Explorer | Level 3

Hi Mark 

I have App version 376.4

Thanks for the help

Mark
Super User II

That sounds like the app on your mobile @VW2 ?

 

Dropbox desktop is only up to 200.x at the moment?

 

My image, for example, is 199.4.6287


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


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    Mark Super User II
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    VW2 Explorer | Level 3
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