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Updating #### files , 5000+ files

Updating #### files , 5000+ files

Ryan T.6
Helpful | Level 6

I bought 2TB dropbox a few week ago. After syncing it still says Updating 5,### files. What is it doing? will it ever be done updating files? everything seems to be backed up and synced. ive set many files to online-only to save space. no other folders seem to have complaints about not uploading. it doesnt say there are any sync issues.

1 Accepted Solution

Accepted Solutions

Re: Updating #### files , 5000+ files

Ryan T.6
Helpful | Level 6

I figured it out.

 

I had a broken iCloud Library with 5600 files/pictures but wasnt taking up any disk space. When you go into the folder you just see Xs on all the icons/previews. Comparing the size of the pictures folder in Dropbox web with the folder on my computer via Wiztree helped.

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7 Replies 7

Re: Updating #### files , 5000+ files

Jay
Dropboxer

Hi @Ryan T.6, thanks for bringing this to our attention.

 

Is this occurring for files in specific folders, or just in random locations?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Updating #### files , 5000+ files

Ryan T.6
Helpful | Level 6

This is my entire Dropbox after I did the backup process of all my main folders. It has otherwise finished syncing. Image below.

dropbox updating files.png

Re: Updating #### files , 5000+ files

Jay
Dropboxer

Could you try fixing the hardlinks and permissions by using these steps?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Updating #### files , 5000+ files

Ryan T.6
Helpful | Level 6

Thanks for the idea Jay but no luck.

I pause a few different times, do both commands (or just 1 and unpause), and still happens.

Re: Updating #### files , 5000+ files

Walter
Dropboxer

Hey @Ryan T.6, sorry to jump in, but have you rebooted your computer since you first noticed this?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Updating #### files , 5000+ files

Ryan T.6
Helpful | Level 6

I figured it out.

 

I had a broken iCloud Library with 5600 files/pictures but wasnt taking up any disk space. When you go into the folder you just see Xs on all the icons/previews. Comparing the size of the pictures folder in Dropbox web with the folder on my computer via Wiztree helped.

Re: Updating #### files , 5000+ files

Walter
Dropboxer

Thanks for keeping us in the loop, Ryan.

 

I'm glad to see you managed to resolve your concern in the end.

 

See you around the Community and take care!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!

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    Walter Dropboxer
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    Ryan T.6 Helpful | Level 6
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