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Upload confirmation for file requests

Upload confirmation for file requests

skro
New member | Level 2

Please have confirmation page or send a confirmation email to people who successfully upload a file via a Dropbox Business File Request link. People have been adding the requested files to my folder with no confirmation of whether it was successful or not, and I’ve had to send a lot of emails to individually say “yes, I got your file.”

3 Replies 3

Lusil
Dropbox Staff
Hi there @skro, thanks for reaching out to us and sorry for the late reply. 

Generally, when someone submits a file request, they should receive a notification to the email address that they entered. 

Could you ask them to see if the email notification went to their Spam folder?

Let me know of any updates, thanks!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Moe wong
New member | Level 2

Any way I can turn off the email confirmation? The reason is because we often request working partners to upload folders which may contain hundreds of small files. The email confirmation appears to have the individual files instead of the folder name which could be confused.  

 

I am looking either include the folder name, or disable the confirmation email

 

 

Capture - dropbox.JPG

Jay
Dropbox Staff

Hi @Moe wong, currently, it isn't possible to manage or disable the email notifications for file requests. 

 

If you wish, you can suggest this change for others to vote on, so the dev team can look into this in future! 


Jay
Community Moderator @ Dropbox
dropbox.com/support


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    Jay Dropbox Staff
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    Moe wong New member | Level 2
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    Lusil Dropbox Staff
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