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Uploaded files lost

Uploaded files lost

andrewmathiason
New member | Level 2
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I had about 150 videos uploading to my dropbox, I deleted the dropbox app, because i now just use desktop, and when i go on there, the 150 videos i was trying to upload aren’t uploading anymore. What do I do???
1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

Hi @andrewmathiason 

 

They wont appear on the desktop upload list because you uploaded them via iCloud on the mobile - the uploading doesnt move across devices like that. It only uploads from the device you are using. 

 

You are going to need to restore / download from iCloud again and then upload that way, 


 


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3 Replies 3

Mark
Super User II
Go to solution

Where did you delete them from? What exactly did you do? 

 

Have you checked in recycle bin etc.?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

andrewmathiason
New member | Level 2
Go to solution

Okay so essentially I transferred 150 videos from my iCloud to dropbox. Then I deleted the dropbox app on my iPhone, to solely use the desktop version.  I go on my desktop app, and the 150 videos aren't in the upload queue anymore.

Mark
Super User II
Go to solution

Hi @andrewmathiason 

 

They wont appear on the desktop upload list because you uploaded them via iCloud on the mobile - the uploading doesnt move across devices like that. It only uploads from the device you are using. 

 

You are going to need to restore / download from iCloud again and then upload that way, 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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    Mark Super User II
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    andrewmathiason New member | Level 2
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