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Uploading video on my iPhone is taking too long

Uploading video on my iPhone is taking too long

Bangharth2022
New member | Level 2
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I have been trying for a day to upload a video from my iPhone 14 pro to dropbox. The status bar barely moves even when I’m using high speed internet. This is a crucial video I need to upload to Dropbox

1 Accepted Solution

Accepted Solutions

Bangharth2022
New member | Level 2
Go to solution
It’s a 1hr video on my iPhone 14 pro camera, I was using the app. I tried both data and Wi-Fi. After 2 days, it finally uploaded

View solution in original post

2 Replies 2

Walter
Dropbox Staff
Go to solution

Hi there @Bangharth2022, sorry to hear you're  having issues with this.

 

Can you please let us know the size of the file you're trying to upload and if you've tried another wifi network or doing this via cellular data?

 

Also, are you uploading via the mobile app or through a web browser?

 

Keep me posted!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Bangharth2022
New member | Level 2
Go to solution
It’s a 1hr video on my iPhone 14 pro camera, I was using the app. I tried both data and Wi-Fi. After 2 days, it finally uploaded
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    Bangharth2022 New member | Level 2
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    Walter Dropbox Staff
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