Re: What does the limit on shared folders mean?
Hi @IMCZug
As you are not the owner you cannot add/remove people. The owner has to do that, or, delegate responsibility to others to do so. If they didnt do they or for whatever reason now cannot do that the only thing you can do is set up a new folder structure. Dropbox wont be able to change the owner for you. Being honest this is probably the quickest way to do it in your situation.
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Hi @IMCZug, I hope you're doing well!
If you were able to remove people from the folder, it seems you have editing access to it.
As for the owner, you wouldn't be able to remove the existing one as a member to this folder. The only person able to pass ownership to someone else, would be the owner himself.
It sounds like you want to share the folder with more people, right? Have you tried these steps?
Let me know!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Thanks for your analysis. Here is the screen where I see only one shared folder:
I am hearing about "mounted" and "unmounted" folders here for the first time. This isn't surprising, since I couldn't find any regular help articles about them. The only mention I found was in the "DBX Sharing Guide" addressed to developers using the API (which I have used under your instruction for the first time today). The folders you describe as "unmounted" are all folders I deleted (at least "Delete" is what I picked in the Dropbox UI) in an attempt to reduce the number of shared folders. If I understand you correctly, picking "Delete" didn't really delete them, it just unmounted them.
You suggest that I "unshare" the "unmounted" folders, but how can a mere mortal like myself accomplish this, when they are not visible in my Dropbox UI? What do you mean by "take a look more carefully"? Where should I look? Must I use the API for this, or is there some way for a non-developer to handle this?
P.S. I have now found the deleted folders under "Deleted files". I don't find any way to unshare them there. Can I just get rid of them with "Permanently delete", or do I have to:
- Restore
- Unshare
- Delete
- Permanently delete
@Здравко wrote:@IMCZug, you can do it in whatever is easiest way for you. In spite of you should be able do the same with just unshare it (as I have described). I should note here that you didn't follow my link! 👆 You're on different page (Recent, not Folders - see the screenshot again). 🙂 Be more careful!
Thanks, but
- The "Folders" tab looks the same as the "Recents" tab:
- As previously reported, I cannot "just unshare it". The only options I have are "Restore" and "Permanently delete":
That is why I asked whether I can just permanently delete these folders or must first restore and unshare them.
Thanks for your support.
Wow... 🤔 @IMCZug, up to your last post I haven't idea that such a situation is even possible. Are you sure the two screenshots show the same account? 🤷 If so, that might be some new bug in Dropbox.
Shared folders (the first screenshot) should show all shared folders in your account (all 12 in particular case), without taking in account are they mounted or not. In your case no just unmounted are missing, but not all mounted are shown (3 of them are missing too)! I can't say anything more about, some Dropbox representative should assist, why this ever happens. I performed a test:
As you can see the unmounted folder is labeled "Not added to Dropbox". Using ellipsis menu, all possible shared folder operations are accessible:
In particular case "Add to Dropbox" (it appears while just hovering) and "Unshare folder".
About API, you said "I have used under your instruction for the first time", there's always some first time. 😉 That was the yours! Are you ready to continue? If so, in your previous result ("Response") all folders have their "shared_folder_id"s. As an example I will share the entry describing my "Test1" folder:
{ "access_type": { ".tag": "owner" }, "is_inside_team_folder": false, "is_team_folder": false, "name": "Test1", "policy": { "acl_update_policy": { ".tag": "editors" }, "shared_link_policy": { ".tag": "anyone" }, "viewer_info_policy": { ".tag": "enabled" } }, "preview_url": "https://www.dropbox.com/scl/fo/qbr0oeqz8arcgti2vr6h0/h?dl=0", "shared_folder_id": "2302118193", //\\<=== Take a look here!!! "time_invited": "2021-12-06T13:29:10Z", "access_inheritance": { ".tag": "inherit" } },
Use those, listed by you, associated to the folders you want to unshare. Get in following page. Again press the "Get token" button, to be able do something. Next put in field "shared_folder_id" that id associated to someone of the folders you want to unshare (I put there 2302118193). Press "Submit call" too. The call result will come back immediately, but actual unshare may take some time (sometimes like a minute)! I'm saying this just to avoid confusion. You don't need to wait unshare be finalized. Just put next shared folder ID (for the next folder you want to unshare) and press "Submit call" again. Repeat the same for all folders you want to unshare. At the end, wait for a minute and check what's the state (call again shared folder listing). Are there now only folders you really want shared? 😉 Does the error message, topic of this discussion, appear again?
Hope this can help.