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Why can't I upload 500GB of files to a 3TB Drive?

Why can't I upload 500GB of files to a 3TB Drive?

endgamezs162
New member | Level 2
Go to solution

Hello, 

I seemingly cannot upload 435GB of videos to a 3TB Dropbox Drive. I just recently bought a plan of Dropbox Professional 2 hours ago, and my plan still says Basic, but it also says I have 3TB of storage. When I try to drag and drop it (using Windows 11 File Explorer), it tells me that Dropbox does not have the space required to take all of these files. Is there a file limit I'm missing? To be exact, the number of files I am trying to upload is 1,624. Do I need to drag and drop the files to the webpage instead?

Thank you, 

Landon

1 Accepted Solution

Accepted Solutions

endgamezs162
New member | Level 2
Go to solution

Never mind, I found that you can drag and drop via Explorer to Website instead of Explorer to Explorer.

View solution in original post

3 Replies 3

Mark
Super User II
Go to solution

Are you sure it isnt that your computer is saying you dont have enough space? Dropbox is just a regular folder on your device like any other - you can (after upload) make things online only but at least initially you need the space to upload


 


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:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


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endgamezs162
New member | Level 2
Go to solution

Never mind, I found that you can drag and drop via Explorer to Website instead of Explorer to Explorer.

Mark
Super User II
Go to solution

@endgamezs162 

 

If you do that please double and triple check all uploads! 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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    Mark Super User II
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    endgamezs162 New member | Level 2
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