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Re: Dropbox Sync No Longer Works After Upgrading to Dropbox Business

Re: Dropbox Sync No Longer Works After Upgrading to Dropbox Business

786michaelt
New member | Level 2
Hi everyone,

I tried out the business version of Dropbox; I went back to the regular version. In upgrading, I lost my personal vault. Is there anything that I can do to bring it back? Thanks.

Re: Dropbox Sync No Longer Works After Upgrading to Dropbox Business

Jay
Dropboxer

Hi @786michaelt, what Business plan were you on, and which plan do you have currently?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox Sync No Longer Works After Upgrading to Dropbox Business

786michaelt
New member | Level 2

Hi Jay,

 

My apologies for the delay.

 

According to my plan details, I have the Professional plan - for work and personal.  

 

Any help that you can give will be appreciated.

 

Thanks.

 

Mike

Re: Dropbox Sync No Longer Works After Upgrading to Dropbox Business

Hannah
Dropboxer

Sorry to jump in here, @786michaelt!

 

Just a clarification. When you said that you tried out the business version of Dropbox, did you try out one of our Dropbox Business team plans?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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