can not copy many files from share links even if I have a plus account

[lulu_optics]

I have a plus account, and I want to copy the files from others' shared link, but the website said there were too many files to save to dropbox and refused to let me copy them. In fact, there are more than 10000+ files in the entire folder, and the entire folder has 400G. But I didn't find any restrictions on why I can't copy to my plus account of dropbox.

[Hannah]

Hey @lulu_optics, thanks for reaching out to the Dropbox Community.

This doesn't have to do with your own space, it's more likely to do with how much content the website can handle for this specific action.

Are the files devided into subfolders? If so, I'd suggest copying them in batches, to see if that helps.

Let me know how it goes.

[lulu_optics]

However, there are 8000+ files in the big folder. If I copy them one by one, it will loss much time, and I want to copy all of them at one time. Is there any method to solve this problem?

[Megan]

Hey @lulu_optics, sorry to jump in here!

Have you tried breaking them into smaller bunches? Can you it a go, and let me know how it goes? 

[lulu_optics]

I don't know how to break them into smaller bunches. The link is shared by others and the files are fixed. Please tell me how I need do to break them into smaller bunches.

[Megan]

Hi @lulu_optics, do you have the option to choose which files to copy, instead of copying the entire folder? 

Can you send me some screenshots of the steps you follow on your end, and the error message you get? 

[lulu_optics]

Hi, I don't have the option to choose which files to copy. Next is the screenshot about the mistake.

[Walter]

Hey @lulu_optics, sorry to jump in here.

I'm afraid that when accessing a shared link there are no check boxes to select multiple files. You either need to download the entire folder, if it's not too large, or download the files individually.

Alternatively, you can add the folder to your own account (if you're signed in and have the space) and then you'd be able to select multiple files as normal). 

I hope this clears things up! 

[lulu_optics]

I can not add the file into my dropbox because the system prompts too many files. I am not clear why choosing to add to dropbox instead of downloading also received too many file limits. What is the solution?

If you didn't have a solution, I would add folders to my dropbox one by one, but after each addition there would be a prompt to confirm the folder's save address, which slowed down my adding time significantly because I needed to add 8000+ folders! Is there any way to turn off this prompt to confirm the folder save address.

 

[Jay]

Hi @lulu_optics, currently, there isn't an option to disable this prompt when adding files to your account.