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Hello, I use ASUS FUF laptop and I wanted to backup the esupport folder that contains all the basic driver and applications for my laptop. When doing so, I found a error stating that files with .etf extension are not supported and they can't be uploaded. I really need to backup that folder as I am wishing to reset my pc. Is there any way to get around this error?
Thanks in advance
Hi @Anindya42001, based on the error message, it doesn't seem like you're able to use the web, in order to upload these files.
Have you tried adding the content, using the desktop app, in order for them to sync online? If not, you could give it a go.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hey @Anindya42001, sorry to hear you're having issues with this.
Can you send us a screenshot of the exact error you're getting so that we can have a look too?
Also, how exactly you're uploading those files to Dropbox?
Keep us posted!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Here is the screenshot of the error. I am using the website version of the dropbox to upload the folder that I mentioned.
Thanks in advance.
Hi @Anindya42001, based on the error message, it doesn't seem like you're able to use the web, in order to upload these files.
Have you tried adding the content, using the desktop app, in order for them to sync online? If not, you could give it a go.
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
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