cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Share your feedback on the Document Scanning Experience in the Dropbox App right here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

"debug.log" file was created automatically

"debug.log" file was created automatically

KorenAvni
Helpful | Level 5
Go to solution

Hi everyone!
I have a problem with my dropbox wed folder.
Recently I saw sometimes file "Debug.log" on my desktop, and when I deleted him, he returns.

I was contacted Windows support and were not found any problem on the system.
Today I found- when I open any file from Dropbox folder could, the "debug.log" file was created automatically. 

I glad happy to gey any slove!

Thanks
KorenCapture.PNG

1 Accepted Solution

Accepted Solutions

KorenAvni
Helpful | Level 5
Go to solution

Hi!

I found the slove on Google support. 
Problem: When I open PDF file on Google Chrome, automatically created error "debug.log".
Slove: https://support.google.com/chrome/a/answer/6271282?hl=en 
Or open PDF with another browser. 

Thank you,
Koren

View solution in original post

6 Replies 6

Jane
Dropbox Staff
Go to solution
Hey @KorenAvni, thanks for the screenshot, that was really helpful! 
 
When it comes to the debug log, this doesn’t seem related to Dropbox, however it would be useful if you clarified how you obtained it, so as to further address your inquiry (a step-by-step description would be great). Following, could you let me know whether your concern pertains to the re-appearing file, so as to make sure I’m advising you on the right thing? 
 
Once you clarify these details, Ill do my best to look into that with you & further advise Koren!

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

KorenAvni
Helpful | Level 5
Go to solution

Hi, thank you for the fast response.

I checked now again. The file created just when I opened a PDF file on Chrome- Both on Dropbox folder or desktop.

Maybe the error comes from a Chrome? I will be checking with google support. 

Koren


Jane
Dropbox Staff
Go to solution
Thanks for the speedy message back @KorenAvni
 
Just so as to ensure that we’re on the same page Koren, could you include me a step-by-step description of what led you to your current view, so as to see if I’m getting the same results on my end if I try to replicate the behavior? I’m asking, as I’m still not sure how Dropbox comes into play when it comes to the error message you’ve posted us.
 
Thanks again & I'm looking forward to hearing back from you here!

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

KorenAvni
Helpful | Level 5
Go to solution

Hi!

I found the slove on Google support. 
Problem: When I open PDF file on Google Chrome, automatically created error "debug.log".
Slove: https://support.google.com/chrome/a/answer/6271282?hl=en 
Or open PDF with another browser. 

Thank you,
Koren

Daphne
Dropbox Staff
Go to solution

Hey @KorenAvni,

Thanks for updating us here on this matter, I'm sure it will be useful for others who also have the same question!

If you have any other questions then feel free to give us a nudge here as we're happy to help. :grin:

Have a great day - thanks!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Ali8912
Explorer | Level 3
Go to solution
Very good
Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Ali8912 Explorer | Level 3
  • User avatar
    Daphne Dropbox Staff
  • User avatar
    KorenAvni Helpful | Level 5
  • User avatar
    Jane Dropbox Staff
What do Dropbox user levels mean?