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upload speed is slow

upload speed is slow

Danny McPhee
Explorer | Level 3

Hi,

 

I've just subscribed to the main service (Dropbox Plus) as I need to upload footage for a video production company.  My internet connection is good, though I have to say that it appears the upload speeds into Dropbox are quite slow (14+ hours for 59GB).  Is this the best I am going to get?

 

DC 

5 Replies 5

Jay
Dropbox Staff

Hi @Danny McPhee, thanks for bringing this to our attention.

 

Are you uploading files via the Dropbox site, or by having files in the Dropbox folder and having them sync normally?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Danny McPhee
Explorer | Level 3

Thank you for coming back to me. I am loading the normal site, and dragging & dropping the files.  Still not sure how to use the sync folder. 

Jay
Dropbox Staff

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Danny McPhee
Explorer | Level 3

no.  Bit Defender?

Walter
Dropbox Staff

Hey @Danny McPhee, sorry to jump in here, but have you tried clearing your browser's cache lately or another browser, preferably with no plugins or extensions running?

 

If you did and this persists, you can also try rebooting your computer and router. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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    Walter Dropbox Staff
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    Danny McPhee Explorer | Level 3
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