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Can't delete a file called vault.dbx-vault

Can't delete a file called vault.dbx-vault

futandrew
Helpful | Level 5

Can't delete a file called vault.dbx-vault

This just appeared for no reason, and I cannot delete it. This is under the root folder. 

6 Replies 6

Rich
Super User II

@futandrew wrote:

Can't delete a file called vault.dbx-vault

This just appeared for no reason, and I cannot delete it. This is under the root folder. 


That file is required by the Dropbox Vault feature and it cannot be deleted.

 

Rich_0-1617545632508.png

 

futandrew
Helpful | Level 5

Thanks for the reply. Yes, I understand it's a feature. However, there are two vault files on my list. I want to delete one of them. The one that has the file name "vault.dbx-vault" cannot be opened or deleted.

 db.png

Rich
Super User II

@futandrew wrote:

The one that has the file name "vault.dbx-vault" cannot be opened or deleted. 


You can't delete it. The file is required by Dropbox. Just ignore it.

Operator_Tank
New member | Level 2

While this can be ignored, this is something I would consider very user unfriendly and confusing. I just ran into this myself. If this can be technically changed, I would strongly vote for this to be adjusted in future Dropbox versions / updates. Besides even the Help Center entry regarding this is confusing.

kohirose
New member | Level 2

I can't ignore as it always appear in the list. It destructs my brain. It's like an garbage in a clean room. Let us delete. Thank you.

Walter
Dropbox Staff

Hey @kohirose, sorry to hear about this.

 

Could you please clarify your device's OS and if you've enabled hidden files to show on your computer perhaps?

 

Have you set up a Dropbox Vault in the past by the way? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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    kohirose New member | Level 2
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    Operator_Tank New member | Level 2
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    Rich Super User II
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    futandrew Helpful | Level 5
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