Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
I have 2GB of free storage and am getting the message I have run out of space? What is the quickest way to delete selected files to create more space as can't afford to purchase more.
I receive messages about my Dropbox being full. I would like to empty my Dropbox by simply moving all files to my harddrive. I have no interest of using Dropbox as a permanent file storage. How do I do this?
Hi @JesseX, I'd be happy to answer this one for you!
Do you currently use our desktop app, or the website?
Let me know, and we'll take it from there!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
I use the desktop app. It is already empty since long time back but I keep receiving e-mails about my quota being full.
Hey @JesseX, thanks for responding back to me!
Is it possible that you have two Dropbox accounts? If the app is empty, and up to date, then the website should reflect the same thing.
Is your Dropbox connected email address the same as the one you're receiving these emails to?
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!