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Forum Discussion
File request folder mysteriously deleted
Greetings,
I am a free Dropbox user, and have been using Dropbox's File Request function to obtain folders from people within my workgroup.
However, today the folder was mysteriously deleted, and (presumably since my account is free) I am unable to retrieve the files, nor check who did it. All that I can tell is that the folder was deleted (since it appears under the "deleted" section).
Retrieving the files isn't a huge issue since I can just get everyone to resubmit, but I was wondering if there was a ay to figure out how/why it got deleted? I went through the "events" section of the account and didn't see any notification of any of the members deleting the folder, so I'm not sure if this was a bug/glitch, or something else.
Thank you
3 Replies
- Mark
Super User II
Hi Testbed
As long as it was removed within 30 days you can recover via https://help.dropbox.com/delete-restore/recover-deleted-files-folders. Then once recovered click on it and look at previous versions and that should show WHERE deleted it (or who)
Hi @Mark
Sorry if I'm blind, but I couldn't find the place where it mentions the previous versions.
Thank you
