Re: Finding downloaded photos

PG40 · ‎05-12-2023

Help! A few years ago I paid a photographer to send me photos to my Dropbox. We set it all up and I believed that I downloaded them. When I went to my laptop the photos were not there so I came back to drop box. The photos are nowhere. I cannot get back in touch with the photographer but the pictures are invaluable. Does anyone have an idea of how I can possibly find them? Or what I can do? Thanks

Mark · ‎05-12-2023

If thats all that those links show then the photos were never added to this account unless they were in a Shared folder (which the other person 'owns' and can remove).

Unfortunately there isnt going to be a way of recovering via Dropbox so you'll need to ask the photographer for help.

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Mark · ‎05-12-2023

Where did they put them?

What is www.dropbox.com/home and www.dropbox.com/events showing?

How long ago is it since you last logged on to Dropbox - was it over 12 months?

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PG40 · ‎05-12-2023

And thank you for responding so swiftly btw! Thanks both links that you have sent show the one file that I was using as a test

Mark · ‎05-12-2023

If thats all that those links show then the photos were never added to this account unless they were in a Shared folder (which the other person 'owns' and can remove).

Unfortunately there isnt going to be a way of recovering via Dropbox so you'll need to ask the photographer for help.

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

PG40 · ‎05-12-2023

Thank you so much I think you may be right and that the photographer may have removed but I have no means to contact him. I have to take a loss I suppose. Such a shame. Thank you again.