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Getting a permissions error when trying to delete a shared folder

Getting a permissions error when trying to delete a shared folder

CPaluga
Explorer | Level 4
Go to solution

A folder of pictures was shared with me and I saved the folder in Dropbox. I have since moved the folder to a shared drive at work. I now want to delete the original shared folder (and pictures) to free up space on my Dropbox. However, the following message pops up:

 

"You need permission to perform this action

 

You require permission from XXXXXX\cpaluga to make changes to this folder"

 

I am that person that requires permission, so why can't I delete the folder, or grant permission?

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
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Thanks for that, can you try unsharing the folder from this page:

https://www.dropbox.com/share

Click the ellipsis (...) and then 'Remove from Dropbox'. The folder will become grayed out on the site, and the folder should vanish from your computer.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

10 Replies 10

Jay
Dropbox Staff
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This sounds like a message from your OS, are you on Windows by any chance?

You mentioned that you moved the folder to a shared drive at work, does this mean a network drive, or did you share a folder with another Dropbox account?

Any information you can provide would be helpful!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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CPaluga
Explorer | Level 4
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Yes, I use Windows.

 

I copied the folder and its pictures to a network drive.

Jay
Dropbox Staff
Go to solution
Thanks for that, can you try unsharing the folder from this page:

https://www.dropbox.com/share

Click the ellipsis (...) and then 'Remove from Dropbox'. The folder will become grayed out on the site, and the folder should vanish from your computer.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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CPaluga
Explorer | Level 4
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Thank you!

Patti5
New member | Level 2
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I believe this is asking for your MAC sign in password. Enter the pwd you use to sign into your screen.

clouttechie
New member | Level 2
Go to solution

I've faced this issue before. There are two ways to fix You need permission to perform this action Error. One of the following step should help majority of the people facing this issue.

 

Follow the steps below

 

1.Boot into Safe Mode
2.By changing the Owner

P2
New member | Level 2
Go to solution
Delete is grayed out in my options when I go to hypos://www.dropbox.com/share
(Windows computer)

No “Remove from Dropbox” option

Walter
Dropbox Staff
Go to solution

Thanks for posting your  question here and welcome to the Forum @P2!

 

Can you please let me know more information about the issue you are having? What exactly are you trying to achieve? 

 

Does this issue persist on another browser other than the one you normally use ( such as Chrome, Mozilla Firefox and Safari to name a few) ?

 

Bear in mind that a screenshot of the error/problem you are seeing is always helpful, so if possible, attach one in your reply so we can have a visual of what you described as well. 

 

Thank you in advance for your response! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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karanzale
New member | Level 2
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his happens everytime i run the setup, regardless of whether running from harddrive or usb stick. Dropbox login finishes and dropbox starts in system tray with the default Dropbox folder settings, but DropBoxPortableAHK is still waiting. Is it possible, that this may have something to do with two-step verification? 

3:25.11       -----start setting up environment----- 
> 13:25.11           usinglocalappdata 
> 13:25.11           old appdata:C:\Users\sro\AppData\Local 
> 13:25.11           old userprofile:C:\Users\sro 
> 13:25.11           appdata isa subfolder of USERPROFILE 
> 13:25.11 
>  newappdata:I:\PortableApps\DropboxPortable\DropboxPortableAHK\.dbfiles\profile\AppData\Local_roaming 
> 13:25.11 
>  newlocalappdata:I:\PortableApps\DropboxPortable\DropboxPortableAHK\.dbfiles\profile\AppData\Local 
> 13:25.11           newhomedrive:I: 
> 13:25.11           newhomepath 
> \PortableApps\DropboxPortable\DropboxPortableAHK\.dbfiles\profile 
> 13:25.11 
>  newuserprofile:I:\PortableApps\DropboxPortable\DropboxPortableAHK\.dbfiles\profile 
> 13:25.11 
>  newtemp:I:\PortableApps\DropboxPortable\DropboxPortableAHK\.dbfiles\profile\Temp 
> 13:25.11           newprogram 
> files:I:\PortableApps\DropboxPortable\DropboxPortableAHK\.dbfiles\bin 
> 13:25.11       -----finished setting up environment----- 

> 13:25.11       -----start releasing blocked registry----- 
> 13:25.11       -----notnecessary to restore----- 

> 13:25.11       -----start setting appdata path inregistry----- 
> 13:25.11       -----registry change isnotenabled----- 

> 13:25.11       started dropbox 
> 13:25.11       -----restore initial environment----- 
> 13:25.11       -----restored----- 

https://www.cnet.com/how-to/quickly-fix-dropbox-permissions-errors-in-os-x/

https://groups.google.com/forum/#!msg/dropboxportableahk/FFQf6xcA8cI/X0oPR0RKBQAJ 

https://techboxs.org/

Tried above things as nothing is working. Please help me out here.

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  • User avatar
    Walter Dropbox Staff
  • User avatar
    karanzale New member | Level 2
  • User avatar
    P2 New member | Level 2
  • User avatar
    clouttechie New member | Level 2
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