Delete, edit, and organize
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Whenver I navigate through my folder, and go to the main drive, the path makes no sense as it is /dropbox/my pc. I deleted dropbox and its still there pls help. How do i remove the dropbox folder and dropbox from the path. its driving me nuts!
that is the /dropbox thing im talking about. i want it removed!!!
I've done both these things and it didn't help.
Are you able to find the exact location that the ghost file points to? Is it on the same path as your original post? Is the normal file another file in your Dropbox folder, or somewhere else?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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I can't find the exact location, the many ghost files only appear in Spotlight searches, thus it is very annoying as it clogs up the viewing trying to find the real files. The normal files are in my dropbox folder on my computer.
Are you not able to right click the ghost files in the search to determine where they are located at all?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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No. Clicking on them doesn't do anything.
If you quit the Dropbox desktop application entirely, and then try searching, do these ghost files appear again?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Yes.
 
Thanks for the screenshot @acej
May we reach out via email to have a further look internally at this point?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Yes, please contact me via email. I don't want to post it publicly, do you have it on record in my account?
No worries @acej - I've just sent you an email to the email address that's associated with your profile here on our Community, so please have a look at your email's inbox and we'll take it from there.
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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