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After I upload photos from my iphone they are found in the camera upload file in my drop box. How do I move them from the camera upload folder into one of my photo albums. When I do that, do I delete them from the camera upload folder or will that delete them from the album as well.
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Hi there,
Thanks for reaching out to us!
Any photos located in the Camera or Screenshots folders of your device´s photo app will upload to your Dropbox. Once they´re uploaded you will find them in your Photos tab. From here, you have the option to add them to an Album of your choice. To do so, please follow below steps:
Please note, if you delete the photo from the Photos tab the image will be deleted in your Album. If however, you remove it from the Album it will not delete in the Photos tab.
Hope this clarifies! Let us know if you need anything else. 🙂
Thanks,
Vivian
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🙂
OK thanks. So my last question,(probably not), is this. I see the photos are in the camera upload file folder, under the files tab. The same photos are then in the photos folder. If I then add one of those same photos to an album, is that one photo using three times the storage space? (camera upload, photos, then specific album) Do I need to delete all the photos in the camera upload file folder or does deleting them there also delete them from the photo folder.
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Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
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"Once they´re uploaded you will find them in your Photos tab."
I don't understand that reply from Dropbox.
on my iPhone and iPad they are uploaded to \Camera Uploads not \Photos.
Terry, UK
What's up with this site? For the second time since last night my reply has either not appeared or somehow been subsequently deleted. I wrote to say thanks, understood, and added that I'll probably drop my subscription to Dropbox. Partly because of the hassle it's causing over duplicated uploads from my camera roll, partly because of the announced dropping of the Public folder, but mainly because of the dismal support and communication.
Terry, East Grinstead, UK
Hi Terry,
I have only only been using Dropbox for a week now. I think it will work for me better than the iCloud for my pics. Was having a horrible time recovering photos from iCloud and thought I would give Dropbox a try. So far I accidentally figured out that there is a setting on my iPhone that each time I take a pic, it immediately uploads it to drop box for me which is nice. Now I can take pics on my iPhone, they immediately upload to Dropbox, and then I can delete them from my phone WITHOUT having them deleted from dropbox. Only thing so far I don't like is the inability to see my specific photo albums on a mobile device, unlike the website I use on a laptop/PC. I realize I could just as well visit the website on my phone but that sort of defeats the purpose of having an App. Unless I am missing something I don't see a way on the App to view the photos albums I created when logged in on my laptop. It looks like the only way to see photos on the App is to view them in the files icon/tab which sorts them by file name(ugh), or date, OR you can click on the photos tab which at least sorts the pics by date taken. Hope all is well in the U.K.
Thanks, that prompted me to take another close look at what's going on. I think that some of my confusion has been caused because I had not realised no action on my part was needed before photos taken were copied to Camera Uploads. So I was opening Dropbox, opening CU, and clicking +. I'd then select the latest folder, typically headed 'Today', click 'Next', and finally click Upload. That seems to add the prefix 'Photo' to the duplicate files. Or 'Video'.
I wish I could help you with your Albums problem but I haven't yet fully grasped how they work. To be frank, I'm confused by all the various views that arise, either in Camera Roll or Dropbox. I like to wait to organise my photos until I'm back in the familiar, logical and powerful environment of my PC!
Is there really no definitive, up to date documentation from Dropbox on exactly how to use these functions, with step by step instructions? And disclosure of any buggy areas, perhaps with some work-around advice?
Terry, East Grinstead, UK
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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