cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you new to Dropbox? Our Newcomers group is the perfect place to learn the basics, find out more here.

Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Mass assign an existing member to our Team Groups. Possible?

Mass assign an existing member to our Team Groups. Possible?

PhilippeColombe
Explorer | Level 4

Hi,

Is it possible to use the member import to assign an existing member to existing groups ? We use groups to give access rights and I would like to add an existing member in a lot of groups, if I could save time by avoiding making it one group by one group it would be great 😅

Thanks for your help

1 Accepted Solution

Accepted Solutions

Megan
Dropbox Staff

Hey @PhilippeColombe, gotcha! 

 

The answer is yes! 

 

After clarifying that you're referring to the .csv option, I can confirm that you can do it that way.

 

If you have any other questions, let me know!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

View solution in original post

15 Replies 15

Megan
Dropbox Staff

Hey there, @PhilippeColombe, welcome to our Community! 

 

If you could clarify a bit more about the member import feature, and which one you're referring to, that'd be amazing.

 

As far as I'm aware, the only way to add a member to a group, would be if you added said member to each individual group. 

 

I'm waiting for your response, and we'll take it from there! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

PhilippeColombe
Explorer | Level 4

Hi Megan,

Thanks for your answer. My need is to assign an existing member to many groups (say 30) at once. But I understand it's not possible. The only way to assign a member to several groups at once seems to be when inviting A NEW MEMBER to join the team. In my case could it be the solution to delete the member and invite him(her) again afterwards with all the groups assignment I need ?

Megan
Dropbox Staff

Hi @PhilippeColombe, when you add a new user to the Team, the member is automatically assigned to the "Everyone at (team name)" group, not all of them. 

 

This group is created automatically and includes invited members. If you wish to add them to more groups, you'd need to do it manually. 

 

I hope this clarifies!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

PhilippeColombe
Explorer | Level 4

Hi Megan,

Not really 😢, according to the member import .csv template there is a field named "Groups"  so I understand that when I import a new member with the .csv file I can assign him to the groups mentioned in the dedicated field so I don't have to had the new member manually to each group one by one. Is it right ?

Megan
Dropbox Staff

Hey @PhilippeColombe, gotcha! 

 

The answer is yes! 

 

After clarifying that you're referring to the .csv option, I can confirm that you can do it that way.

 

If you have any other questions, let me know!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

PhilippeColombe
Explorer | Level 4

Hi Megan,

Perfect, thanks for your help !

Megan
Dropbox Staff

My absolute pleasure, Philippe! 

 

Have a lovely weekend ahead,enjoy! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

PhilippeColombe
Explorer | Level 4

Hi Megan,

 

I tried to import a .CSV file with a lot of groups, but I still have the message 'Invite 0 persons to join your team' meaning (I suppose) 'Your csv file is incorrect'. According to the template.csv I separated the main field; with ';' and the groups with ','. Is it correct ? Another question, is there a limit in the number of groups in the Groups field ? In my case I have 250 groups, may be it's too much 🤔

PhilippeColombe
Explorer | Level 4

In fact it seems I can't invite a member whose account has been canceled, so may be the csv file is correct but the user name is invalid. My problem was to assign an existing member to many groups at once, so I canceled the user and reinvited her while her account still appeared as canceled in the members page of the admin interface. So I tried the classic way to invite her with her email but I had the message 'A user account is canceled, try to restore the account' (the message was in french  so the english phrasing is surely wrong, but the translation should be correct). 

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Jay Dropbox Staff
  • User avatar
    PhilippeColombe Explorer | Level 4
What do Dropbox user levels mean?